Resolving Conflict

Some people live with cooperativeness. It is good to be cooperative! but may get hit by the same problem again and again. Your neighbor places his dustbin in front of your apartment’s door and you cooperate expect more such dustbin lined up!




There are big set of people who are assertive in putting there point across. They are clear, confident and expressive but they create fight and competition. May be they are insensitive at times. I win and you lose. It does not help in long term.






Combination of Cooperation and Assertiveness bring compromise in situations of life. It's good and you may get temporarily relief in situations but solution is half cooked, its like dragging the person or situation thats compromise!


Total Cooperation and Total Assertion both going together is what collaboration is, is what solution is.
(I'll add a better quality graph in day or two)


Lets see some of the statements:
“I know what you have said is not said out of any intention (cooperative) but your words were definately negative in nature (assertive)”.


“I don’t agree with your point of view (total assertion), let’s sit together and discuss this out (total cooperation)”.


With Love,
Anurag